Compliance
Audit-ready by design. Privacy by default.
Customer conversations stay on company numbers and company records, not on personal phones. Built to support your SEBI, RBI, IRDAI and DPDP obligations, with no extra work for your team.
What’s built in
On the record, from the first call.
Every call recorded
Automatic, not optional, on mobile and web. No gaps for an auditor to find.
Access by role
Only the right people can listen, scoped by branch and hierarchy.
Business numbers only
When someone moves on, the customer relationship and its history stay with you.
Compliant number series
TRAI 160 and 140-series lines for transactional and promotional calls.
Numbers masked
Your team sees who they are calling, not the number.
Chats kept alongside
WhatsApp and SMS sit in the same customer record as the calls.
Data stays in India
All data, including call recordings, is stored on servers in India.
Tested regularly
We run vulnerability assessment and penetration testing (VAPT) on a regular schedule.
On your own premises
For maximum control, Ryng can be hosted entirely on your own servers.
For your auditor
Every conversation, ready for review.
- Find any call by RM, customer, outcome or date.
- Recordings play in the browser, access by role.
- Export what your auditor asks for.
Regulations
Built to support your obligations.
Ryng gives your compliance team the record. Your compliance team decides what your business needs; we’re happy to walk them through how Ryng works.
- RBILending and NBFCs
- SEBIBroking and wealth
- IRDAIInsurance
- DPDPPersonal data, every industry
- TRAICalling and messaging
Questions
What compliance teams ask us.
Are all calls recorded?
Yes. Calls on Ryng are recorded automatically, from the app and from the browser. It isn’t a setting an RM can switch off.
Who can listen to recordings?
Access is set by role, scoped by branch and hierarchy, so only the right people can listen.
What happens when someone leaves the team?
Calls go out on business numbers, not personal SIMs, so the customer relationship and its whole history stay with you.
Can my team see customer phone numbers?
Numbers are masked. Your team sees who they are calling, not the number.
Which numbers do calls go out on?
TRAI 160 and 140-series lines, for transactional and promotional calls.
Where is our data stored?
In India. All data, including call recordings, is stored on servers in India.
Can we host Ryng on our own servers?
Yes. For teams that want maximum control, we deploy Ryng on your own premises. Talk to us about what your security team needs.
How do you test Ryng’s security?
We run vulnerability assessment and penetration testing (VAPT) on a regular schedule.
Can we export recordings for an audit?
Yes. Find any call by RM, customer, outcome or date, play it in the browser, and export what your auditor asks for.
Walk your compliance team through Ryng.
Book a demo and bring your questions. We’ll show you the record, the roles and the audit view.